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PREVENTATIVE SUPPORT · 24/7 MONITORINGSLA: 4h Emergency Response

Keep the maintenance plan clear.

Guaranteed clean energy equipment uptime through scheduled quarterly preventative inspections, infrared thermographic imaging, firmware security updates, and rapid swap-out support across the UAE.

Contract Deliverables

AMC Scope & preventative coverage

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    Quarterly electrical testing & torque checks:Mechanical bolt re-torque, insulation resistance checks, and contact resistance measurement.
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    Infrared thermography scans:Thermal camera audits of all high-voltage busbars, battery terminals, and inverter power electronics to prevent hot spots.
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    PV module washing & DC isolator service:Desert soiling removal, frame earthing continuity verification, and DC switchgear cleaning.
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    Firmware patches & telemetry calibration:OEM security updates, battery management system (BMS) cell balancing, and sensor calibration.
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    4-Hour emergency site dispatch:Guaranteed rapid technician arrival and mobile diagnostic equipment for critical site failures.
Continuous Telemetry

Real-time cloud monitoring architecture

Every Solynx AMC includes active 24/7 cloud telemetry ingestion. Anomalies trigger automated alert queues before site operations are impacted:

BMS SOHCell Degradation
Thermal LimitsDesert Ambients
Yield TrackingkWh vs Irradiance
Grid QualityTHD & Voltage
Clear Exclusions

Physical impact damage caused by third-party earthmoving machinery, severe floods exceeding site flood plains, or unauthorized wiring alterations by non-certified third-party contractors are excluded from standard AMC coverage.

Contract Lifecycle

Structured 3-step preventative lifecycle.

From day one baseline audits to quarterly preventative sweeps and detailed digital condition reports.

01Phase 01

Onboarding Audit

Comprehensive baseline diagnostic audit, component inventory cataloging, safety interlock checks, and telemetry pairing.

Key Output

Baseline asset health index & telemetry onboarding.

02Phase 02

Scheduled Servicing

Quarterly physical maintenance visits: high-torque checks, thermal infrared sweeps, PV washing, and firmware upgrades.

Key Output

Executed preventative maintenance checklist.

03Phase 03

Digital Health Reports

Automated post-service audit report detailing battery cell state-of-health, efficiency degradation trends, and replacement forecasts.

Key Output

Stamped quarterly digital condition report.

Maintenance Questions

Common questions about Solynx AMC agreements

For clients with active Solynx AMC agreements, emergency dispatch tickets triggered via phone or automated telemetry anomaly alerts deploy a certified electrical field technician to your site within 4 hours anywhere across Dubai, Abu Dhabi, and Sharjah.

Secure uptime for your energy assets.

Discuss scheduled maintenance, inspection frequency, and custom SLA response times with our service operations team.